I am Douglas Tarlow

Dear Google Adwords Team,

Your software is bad. Your user experience is bad. Your help docs are bad. Your network is good.

Honestly, using google adwords is one of the more painful things to do, especially if you’re trying to change your account settings. Most people I know have more than one google account, and as you get professional email addresses, or work ones, the number can continue to rise.

Today, was basically my last straw, and now I’m writing to let you know that I hate your software, and I really wish you’d do something about it because besides the horrible User Experience, it actually does good stuff (wow, thats strangely reminiscent of my thoughts on microsoft).

Why is it impossible for me to remove google adwords from one account? You’re already making me jump through hoops to be able to import it into a My Client Center, so at least make this easy? But no, I can’t import my account into my My Client Center because my account currently has an adwords account activated. Great. So I try to delete it and your help file refers to functionality that doesnt exist: CANCEL ACCOUNT. So instead of letting me simply import my account with linked analytics to my My Client Center adwords account, I’m stuck. And this is why you suck.

The end.