I am Douglas Tarlow

I love my jeans. No. Seriously. It may be that I’m really picky about them, or that I don’t really like shopping, but once I get a pair of jeans that I like, I don’t give up on them. And, since I pretty much wear jeans every day, they get a lot of use.

Now, I have some “nice” jeans, but I’ve never paid more than $100 for a pair. So given my reticence to buy new jeans, and my love for my existing ones, you can imagine my delight when I heard about this awesome new website called DenimTherapy.com which promises:

“We are here to help denim lovers reconnect with their favorite jeans. We offer a unique reconstructive repair with exceptional service and a whole lot of love.”

It turns out, I was badly in need of some repairs on my favorite pair of Mavis. They had a hole in the knee that was threatening to grow, and another one “somewhere else”.

Neither were particularly big, and these jeans are awesome, but not terribly expensive (tho about 2 years old, the new version of them retails for about $90, but they’ve grown cooler over time as the dark jeans have faded into an even cooler looking wash).

So I visit denim therapy, fill out the paper work, which is actually a big pain, I had to print a copy of their page, circle where the holes were, and then put that in the package with my jeans, and I send my jeans in.

Five days later, my jeans arrive at denimtherapy.com and I receive an email (photo #2).

THEY WANTED $124 TO FIX MY JEANS! ARE YOU KIDDING ME?! YEAH RIGHT.

I pay the $12 shipping, and get my jeans back. Take them to a local dry cleaner/taylor and pay $15 for a simple almost invisible fix.

To recap:

DeminTherapy - about 150% of total cost of jeans

Local Fixer - 15% of total cost.

Lastly, their return shipping rate was almost twice what I paid to have them shipped there. Scam artists to the very core.

Cliff Notes: DenimTherapy.com is evil and horribly overpriced. Don’t even consider it unless you buy $300+ jeans, and even then its value is questionable. Denim Therapy doesn’t love your jeans, they love your $.